Get a Quote or
Book Online
We’re always looking to expand and improve the quality of our services. So wherever you need to go we’re ready to take you there.
Torbay Taxis FREE Passenger App
Torbay Taxis App is at the forefront of modern Taxi booking.
Our Taxi App has many fantastic features to make booking a taxi a breeze!
Secure Cashless Payments
Journey ETA
Notifications &
Rate your Driver
Favourite & Recent Journeys
Fare Estimates
Door 2 Door Vehicle Tracking
Ride in Comfort
With a vehicle fleet of approximately 180 cars, estate cars, MPVs and 8 seater buses carrying from 4 to 8 passengers,
we’re sure to have a vehicle suited to your requirements.
Torbay Taxi Regular
Our regular vehicles provide a pleasant travel experience perfect for the local A to B trips.
1-4 Passengers & up to
2 Bags
Torbay Taxi - With Pet
Our pet-friendly vehicles are equipped for safe travel for your pets too.
1-4 Passengers & up to
2 Bags
Torbay Taxi Estate
Travel in style & comfort with executive vehicles from BMW & Mercedes
1-4 Passengers & up to
3 Bags
What Our Passengers Say
Common Questions
We get a lot of questions in our day to day, by listing some answers to your more common questions in our FAQ section we hope to free up time to answer your more time-sensitive questions.
No, as a private hire taxi firm, our cars have to be pre-booked with either a call, online or via the app.
Lost property will be kept securely at our head office at 55 Belgrave Road, Torquay for 30 days, after which time the items will be securely disposed of. This will also apply to items taken as surety for non-payment of fares.
Please note that we will not store perishable items such as food or drink, which will be disposed of upon arrival at our office.
Also note, that for our customer’s security, we will not store credit, debit or any type of payment card and these will be securely shredded on arrival at our office. To enquire about lost property items email mail@torbaytaxis.co.uk, please include as much descriptive detail as possible about your item. We will also require the booking details of your journey, including the pick-up time, location, name on booking and telephone number.
Under no circumstances will the found property be released without verification of identity and a signature. Claimant(s) wishing to pick up lost property that has been dropped to the Torbay Taxis office, can only do so during office hours, Monday to Saturday 9 am to 5 pm by prior appointment. Claimant(s) wishing for lost property item(s) to be returned to them directly, will be charged a fee (fare) based on the driver's current location to the Claimant(s) required drop-off point.
Alternatively, if you believe that you have lost property in a hackney taxi or a private hire vehicle belonging to another company then you can follow this link to the Torbay Licensing website for further information: https://www.torbay.gov.uk/business/licensing/taxis/licensed-drivers/lost-property
Yes. If the driver has not been dispatched and it has not been paid by a payment link, you will not be charged. If the driver has arrived at the pick-up location and has travelled to get there, there may be a cancellation charge to cover the driver's fuel and time spent. App payments are typically refunded within 48 hours depending on your bank.
All link payments are non-refundable if not cancelled within 3 hours of the allocated pick-up time or if the vehicle has been dispatched.