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We’re always looking to expand and improve the quality of our services. So wherever you need to go we’re ready to take you there.

Torbay Taxis FREE Passenger App

Torbay Taxis App is at the forefront of modern Taxi booking.
Our Taxi App has many fantastic features to make booking a taxi a breeze!

Secure Cashless Payments

Journey ETA

Notifications &
Rate your Driver

Favourite & Recent Journeys

Fare Estimates

Door 2 Door Vehicle Tracking

Ride in Comfort

With a vehicle fleet of approximately 180 cars, estate cars, MPVs and 8 seater buses carrying from 4 to 8 passengers, 
we’re sure to have a vehicle suited to your requirements.

Torbay Taxi Regular

Our regular vehicles provide a pleasant travel experience perfect for the local A to B trips.

1-4 Passengers & up to 
2 Bags

Torbay Taxi - With Pet

Our pet-friendly vehicles are equipped for safe travel for your pets too.

1-4 Passengers & up to
2 Bags

Torbay Taxi Estate

Travel in style & comfort with executive vehicles from BMW & Mercedes

1-4 Passengers & up to 
3 Bags

What Our Passengers Say

Torbay Taxis Ltd
4.5
Based on 1502 reviews
powered by Google
KENNETH COWLINGKENNETH COWLING
14:35 15 Feb 24
1st class service. Very professional and polite drivers and competitive price
Doris JobsonDoris Jobson
16:39 05 Feb 24
Torbay Taxis did a great job from start to finish. Adam who took my first booking was very helpful. The driver who took us to and from our destination was very good, polite and friendly. All staff that I delt with were very good.
Vicky NorrisVicky Norris
15:07 03 Feb 24
During a stay at Paignton we decided to leave the car at the hotel and used this service that was recommended to us.The service is easy to book via their website and it gives you the price of your journey which is ideal. Your driver arrives in no time. Drivers are friendly and give you recommendations on places to visit.I would recommend & use again.
Sylvia MooreSylvia Moore
16:43 28 Jan 24
Most drivers I’ve had have been nice and friendly.I’ve had 4drivers I feel were excellent. First driver insisted on taking 3 heavy shopping bags down to my door.Next driver opened front passenger seat for me as he said was easier for me with walking stick.Last Monday driver at 11. 22 from Boots to Tamar helped me in and out of taxi.Then on Friday driver came to St Marychurch and again made sure I got in and out of taxi safely.
Virginia WallisVirginia Wallis
10:40 24 Jan 24
Brilliant! Just like Father Christmas! You ask for something and they bring it! I needed a taxi urgently as my uncle had dentist appointment, to have a painful tooth out 🥴, poor him! My car was in for MOT, my friend was helping me out and would take me home so I could collect Uncle’s car, confused? You will be!! Anyway friends’ car wouldn’t start, battery dead as a dodo. So called 211611, trouble hearing recorded message, as stood beside a busy road…. Justin rang me back to confirm details, he came to pick me up in two minutes!!Faultless, pleasant, good looking, local guy, and not too expensive!! Knew all local roads, no directions required! A very satisfying experience. Isn’t it nice when, in this day and age, something works for a change. Thank you Justin, will ring again at the next emergency!!Many Regards Virginia Wallis
Martin McCroryMartin McCrory
11:38 04 Jan 24
Friendly, courteous, punctual service. Driver’s always happy to assist me as I’m disabled and often struggle to move around, especially in bed weather. I greatly appreciate their help. Many thanks, Martin McCrory.
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Common Questions

We get a lot of questions in our day to day, by listing some answers to your more common questions in our FAQ section we hope to free up time to answer your more time-sensitive questions.

No, as a private hire taxi firm, our cars have to be pre-booked with either a call, online or via the app. 

Lost property will be kept securely at our head office at 55 Belgrave Road, Torquay for 30 days, after which time the items will be securely disposed of. This will also apply to items taken as surety for non-payment of fares.

Please note that we will not store perishable items such as food or drink, which will be disposed of upon arrival at our office.

Also note, that for our customer’s security, we will not store credit, debit or any type of payment card and these will be securely shredded on arrival at our office. To enquire about lost property items email mail@torbaytaxis.co.uk, please include as much descriptive detail as possible about your item. We will also require the booking details of your journey, including the pick-up time, location, name on booking and telephone number.

Under no circumstances will the found property be released without verification of identity and a signature. Claimant(s) wishing to pick up lost property that has been dropped to the Torbay Taxis office, can only do so during office hours, Monday to Saturday 9 am to 5 pm by prior appointment. Claimant(s) wishing for lost property item(s) to be returned to them directly, will be charged a fee (fare) based on the driver's current location to the Claimant(s) required drop-off point.

Alternatively, if you believe that you have lost property in a hackney taxi or a private hire vehicle belonging to another company then you can follow this link to the Torbay Licensing website for further information: https://www.torbay.gov.uk/business/licensing/taxis/licensed-drivers/lost-property

Yes. If the driver has not been dispatched and it has not been paid by a payment link, you will not be charged. If the driver has arrived at the pick-up location and has travelled to get there, there may be a cancellation charge to cover the driver's fuel and time spent. App payments are typically refunded within 48 hours depending on your bank.
All link payments are non-refundable if not cancelled within 3 hours of the allocated pick-up time or if the vehicle has been dispatched.